Privacy Policy

Thanks for visiting our privacy policy. We take your privacy seriously, and hate misuse as much as you do. By using Orderv, you consent to our privacy policy.

If you still need help, please contact us at help@orderv.com for further questions.

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Please note that our Privacy Policy is a living document. We reserve the right to modify our privacy policy at any time, so check back often.

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We may collect information that you provide to us. This may include the following :

  • Your email when registering for an account
  • Company name and store URL to help us link your account with a plugin
  • Customer email and order ID when uploading a video to be processed
  • Assets you want us to use when editing a video you uploaded, such as video or audio content
  • Billing details

We may automatically collect some information when you use Orderv, such as your device type, operating system, version, the time and date of your visit, and behavior.

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The information provided to us is used for general website and app use such as identification, authentication, and authorization, general service use, service improvement, contact, and research.

This may include the following :

  • Signing up and logging in
  • Viewing your videos
  • Creating an video
  • Viewing your recent orders from the plugins you've installed
  • Providing billing details
  • Emailing a customer your video
  • Contacting Us
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We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other use.

Please note that when you create an video to be sent to a customer, you are consenting to share the content you made for them. The customer may also share this via third party channels. Thus, you should assume that you have no confidentiality in videos or other material that you have provided to us when creating a video.

We are in no way responsible for the accuracy, use or misuse of any information, including personal information, that is shared.

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Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

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We do our best to protect the information you provide to us. Sensitive information is encrypted using secure socket layer technology (SSL). Information stored is done in a secure and commercially-acceptable manner. However, please note that no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee absolute security.

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A cookie is a small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive. Every computer that accesses our website is assigned a different cookie by us.

We use cookies to improve our site experience and the ability to customize it to your needs.

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We use a service called Google Analytics (GA). We use this service and make use of analytics as a means of research in order to improve our service and products.

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For further questions or assistance, please contact us at help@orderv.com.

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